FAQ

Our system performs a dual-sync for every order, and you will receive a second order confirmation from Brandon AB shortly after the first one from Volvo Cars Lifestyle Collection. Please rest assured your order has only been placed once.

Brandon AB will also send you a notification once your order ships.

Brandon AB is the official third-party e-commerce partner for the Volvo Cars Lifestyle Collection. All transactions on this site are processed and handled by Brandon AB. For customer service, please contact
Brandon AB by email at info.volvocars@brandoncompany.com or phone +46 31 764 47 40.

Payment is done through credit card, Apple Pay, Google Pay, or Klarna.

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Estimated delivery time within Sweden is typically 3-5 days.

Yes. a shipping confirmation with a tracking number will be sent to your email once your order has been dispatched from the warehouse.

Delivery is made by Schenker to the closest service/pick up point. Please be aware that the sender's name will appear as Brandon AB, not Volvo Cars. Brandon AB is the official third-party e-commerce partner for the Volvo Cars Lifestyle Collection. Remember to collect your package within 10 days.

If the package is not collected within 10 days, it will be returned to the sender, and your order (minus shipping costs) will be refunded within 7 to 10 working days.

Shipping costs are automatically added to your order during the checkout process, and typically varies between 59 SEK and 79 SEK depending on weight of the package.

Yes, you can return any unused items within 30 days from
receipt of delivery. You must return the product to us and you as the customer
will be responsible for all delivery costs. Contact customer service for
assistance.

In the event of manufacturing or material defects, Brandon AB will pay for the
return freight. Warranty claims shall be submitted in writing to info.volvocars@brandoncompany.com as soon as the fault is, or should have been, detected. Brandon AB customer service will assist you further.

You are always welcome to contact our Brandon AB Customer Support for any questions you may have.
Email us at info.volvocars@brandoncompany.com or call us at +46 31 764 47 40. We are available for assistance between 08.00-12.00, and 13.00-17.00 CET.